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Office Manager – Customer Service Specialist

Join Our Team

Garner Group Marketing seeks a professional who can thrive in a remote environment. Do you need a career that understands work/life balance? Do you need freedom to work yet desire some direction and security knowing that someone is there for you when needed? Do you dream of seeing your work benefit more than just the owners? Then this position might just be for you.

In this position, you will help ownership keep the office in order. From simple accounting of records to answering the phones, to inside sales, your job is vital to the success of the company. Many times you will be the first impression of the company. In this role, you are also vital to the success of our clients and customers. While our clients and customers may speak and work with several people inside, leadership will look to you to help keep the peace. Since this is a sales organization, you will also be able to earn a commission above your hourly salary.

For a glance at what your role would look like, here are some of the most common things you will do.

  • Answering telephone calls and emails from customers and clients and directing them to relevant staff.
  • Input orders from Sales Reps
  • Calculate Commissions and Pay Sales Reps
  • Handle Incoming Sales (You will earn commission on all incoming sales calls)
  • Monitor all communication channels (Phones, Email, Social Media) and respond to customers and prospects.
  • Direct prospects to proper Sales Rep or handle yourself depending on the prospect.
  • Placing orders to Vendors and Decorators of apparel, screen printers, and embroiders.
  • Assist in relationships of vendors, decorators, and end users (clients)
  • Work with our project managers and help move projects along when there are blockers



About Garner Group Marketing.

We are a fast growing Branding Agency. We help small and medium sized businesses across the country brand better. We offer a better brand experience with three main pillars.

  1. Digital Marketing: With our initial foundation in digital marketing, we offer amazing custom websites, graphic design, Google Ads, Facebook Ads, Youtube Ads, Search Engine Optimization (SEO). These can be sold in one time purchase or as ongoing services.
  2. Advertising: With our extensive network of Restaurants, Websites and other locations, we can assist the local business in getting their brand in front of 10,000’s of people each month. Add this to our Digital Advertising footprint and we are unmatched in our reach.
  3. Apparel and Promotional Products: When you want your brand to stand out, choose the right accessories! We offer branded pens, cups, shirts, hoodies and everything else that a business needs to thrive and show why they are the best choice for their target market.



It is our goal to help these local and national businesses brand better. You would be an vital part in accomplishing that goal.


Qualifications

  • Excellent organizational and time management skills
  • Strong attention to detail and problem-solving abilities
  • Proficiency in Google Worksuite
  • Good interpersonal and communication skills
  • Ability to work independently and manage multiple tasks
  • Prior experience in office management or related roles is preferred
  • Bachelor’s degree in Business Administration or a related field is a plus
  • Sales experience



Job Type: Part Time (Up to 25 hours per week) but willing to grow into Full-time


Benefits:

Unlimited Paid Time Off

Fully Remote workforce

Salary + Commission

Job Category: Administration
Job Type: Manager
Job Location: Remote

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